This policy explains how East Anglia Fire Doors Ltd ("we", "us") collects and uses personal data when you use this website or contact us. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Who we are
The data controller is East Anglia Fire Doors Ltd, registered office 48 Newnham Green, Gorleston, Norfolk, NR31 7JX. You can contact us about privacy at info@eafd.co.uk or on 01493 253023.
What we collect
- Details you give us through the quote form: your name, company, email address, telephone number, site address, the service you need, the approximate number of door sets, your project details and any files you attach, such as an inspection report, a schedule of works or photographs.
- Details you share when you call or email us.
- Basic technical information our hosting provider records automatically to keep the site secure and working, such as IP address and browser type in server logs.
How and why we use it
- To reply to your enquiry and give you a quote. Lawful basis: steps before entering a contract, and our legitimate interest in responding to enquiries.
- To carry out and administer work you ask us to do. Lawful basis: performance of a contract.
- To keep records we are required to keep, for example for tax. Lawful basis: legal obligation.
- To keep the website secure. Lawful basis: legitimate interests.
We do not sell your data and we do not use it for marketing unless you have asked us to.
Who we share it with
We only share personal data with service providers that help us run the business and this website, for example website hosting, file storage, database and email delivery providers. They may only use it to provide their service to us. Where a provider processes data outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep it
We keep personal data only for as long as we need it. Enquiries that don't lead to work are deleted once they are no longer needed, and records relating to work we carry out are kept for as long as required for legal, tax and insurance purposes.
Your rights
Under UK GDPR you have the right to:
- access the personal data we hold about you;
- ask us to correct or delete it;
- object to, or ask us to restrict, how we use it;
- data portability, where it applies;
- withdraw consent at any time where we rely on consent.
To use any of these rights, email info@eafd.co.uk. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This website only uses strictly necessary storage. We save your cookie choice in your browser's local storage so we don't ask again. We do not use advertising or tracking cookies. If we add optional analytics in future, they will only load if you choose "Accept all".
You can change your choice at any time using the "Cookie settings" link at the bottom of every page, or by clearing your browser's storage for this site.
Links to other sites
Other websites we link to are covered by their own privacy policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page. See also our website terms and conditions.